Cancellation & Refund Policy

Because our cakes are perishable food items baked specifically upon your instruction, cancellations are subject to the following rules:

• Standard Daily Cakes: Full cancellation with 100% refund is accepted if requested at least 12 hours before the scheduled delivery/pickup time.
• Custom Theme & Fondant Cakes: Cancellations must be made at least 24 hours before scheduled delivery. If specialized sugar models or edible prints have already been created, the non-refundable material cost will be deducted.
• Same-Day or In-Bake Orders: Once baking has commenced or the cake is out for delivery, cancellations cannot be accepted.

We pack and transport each cake with maximum structural support and care. In the rare event that:

• • The cake arrives damaged during hand-delivery, or
• • An incorrect flavor or custom message was provided by our bakery team,

Please share a photo of the received cake with our WhatsApp support (+91 95827 23853) within 2 hours of delivery. We will immediately offer a priority replacement, doorstep touch-up, or full/partial refund according to your preference.

Approved refunds will be processed back to your original payment method (UPI / Bank Account) within 3 to 5 business days. A confirmation receipt and transaction reference number will be shared on WhatsApp upon processing.

To cancel or modify an existing order, please contact us immediately with your order name and contact number: